Mopar Muscle Association UK

"Dear Dave,
As a previous customer of Hermes services through Parcel2Go, we wanted to let you know that from today, Hermes has rebranded and is now called Evri."

You have been warned...

I noticed this a few days ago Dave...I've never had a problem with Hermes but know some have. What is the issue with Evri?

Cheers Steve

I've used them several times (because they have a drop-off point very close to me) and a few items have gone missing. I've always managed to recover the money from them, but only because I had photos and receipts of everything. They ask you to prove the item was not delivered even after they admit not being able to trace it. My post was just a heads-up so no-one booked them without realising that Evri is Hermes under a new name.

Ah, gotcha. Not had any issues personally but thanks for the heads up

I have used them hundreds of times without issue but I have often read that's not everyone else's experience.

I used them (Evri) for the first time last week. I bought something off ebay and had to arrange for it to be collected on Friday from an address in Leeds. I received an email on Friday morning saying they were going to collect it between 1130 and 1330, from my address! I looked closer at the email and they had put my address but the sellers postcode. I checked all of the info on a duplicate posting label and everything looked OK. Thankfully, they did collect from the seller buy its not been delivered to me yet....fingers crossed

I’m forever reading horror stories about them, but have never had an issue and used them a lot for years.

I've always found them pretty good, but have heard other stories too. I put the insurance on too just in case.

Parcel delivered here OK. Actually much quicker and cheaper than Royal Snail

I've found Hermes ideal for anything over 2kg, and my local newsagent is a drop off point so open all hours.

i use parcel2go

hence get hermes occaionally, and its been good.

i wonder if a buiness to buiness agreement gets a subtly different service

i.e my contract is with Parcel2go along with 100s of others.. and hermes won't want to loose that custom...

yodel don't get me started

dave

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