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Rock auto prob.

Posted: Thu Nov 23, 23 11:53 am
by AllKiller
Hi not posted on here for ages...
I would like advice or help
I ordered bits from Rock Auto which have not arrived, I've ordered from them before with no problem,
But it's been 3 months now nothing has shown.
Problem is the fact I can't get hold of them at all whatever..
You can't phone, e mail, I seem to keep getting sent in circles with no answers at all.

I've ordered from elsewhere now, but want a refund .

Any help appreciated.
Thanks

Re: Rock auto prob.

Posted: Thu Nov 23, 23 5:58 pm
by sublimemike
Hi Steve,
Contact your bank / credit card provider and raise a dispute. They will sort it out and refund you in a week. If Rock manage to supply they will take the funds back. Had this with an ebay seller and my son buying a stolen phone un beknown to him. Even after the 30 days with ebay guarantee the bank sorted it.